PHOENIX Healthcare Distribution Limited
Runcorn Depot
Closing date

Operations Manager

37.5 hours

14:00 – 22:00 shift (no rotation) Monday to Friday

About Us: At Phoenix Group we are committed to excellence and dedicated to our customers’ needs. We deliver health, every day, all day.

As a pan-European wholesale and retail company we do that in many ways, with more than 500 community pharmacies, 13 nationwide distribution depots and over 6,000 employees. Supporting longer, healthier and happier lives is at the heart of the service that we deliver to our communities and something that we are really proud of.

About The Opportunity: We are currently seeking an Operations Manager – for our Runcorn Depot on a permanent afternoon shift.  Our Runcorn Depot processes 125,000 order lines per day making it the highest volume site in Europe and is one of our key strategic sites.

Within this role you will manage all warehouse functions, ensuring service, performance and quality levels are achieved within defined financial and operational objectives in line with Good Distribution Practice. Reporting into the General Manager you will lead Depot plans and initiatives by effectively managing the warehouse functions primarily through direct reports on the afternoon shift, but in conjunction with all shift patterns.

As an Operations Manager you will ensure team/Company communications are undertaken within the warehouse; delegating team briefs and project groups to encourage involvement and commitment positively throughout the operation.

This role will require the successful applicant to be people focused through regular communications and performance reviews with direct reports and warehouse colleagues. You must have a proven track record of improvement in your current/past role of all disciplines under your responsibility. As part of this role you will be responsible for planning and managing designated resources day to day to achieve service levels and key depot performance targets within employment costs.

This position will undertake the Depot Manager role in the instance of planned/unplanned absence including all day to day operational, personal, quality and regulatory activities, where clear company governance is defined.

Who We Want: You will be passionate, adaptable and confident and you will be flexible with regards to working hours, being willing to go the extra mile to complete a task if necessary. You must be a confident computer user and be highly organised, enabling you to plan and prioritise both your own workload and that of others. Experience from within the pharmaceutical industry and Lean Processes, 5’S would be advantageous but is not essential.

It is essential that you can evidence an ability to plan and execute operational plans in your current role(s) within people, budget and deadline targets, can provide working examples of increasing productivity, reducing errors; and eradicating waste within their current role(s). It is ideal that you have awareness of MHRA/GDP/ISO procedures and working knowledge and experience of compliance and regulatory audits. Also essential is the ability to evidence achieving result through colleague engagement and a fundamental understanding of employment law.

In return for your efforts we can offer;

  • Training and support to ensure your success in the role
  • A competitive remuneration package including company car / bonus opportunity
  • A fantastic working environment
  • On site, free car parking facilities
  • An employee discount scheme