Job Title: Resource Planning Co-ordinator
Location: Runcorn
Salary: £25,985.92 per year
Hours: Variable Monday to Friday between 07.00 and 17.30 plus 1 in 4 Saturdays 8.30am-10.30am (this can be done from home)
About Us:
At PHOENIX Medical Supplies, we pride ourselves on delivering top class, business relevant solutions to the UK healthcare industry. We operate with honesty and integrity, showing leadership in partnership with our stakeholders. Join us in our mission to support the healthcare sector with excellence and dedication.
Job Summary:
Are you a highly organised individual with a knack for coordination and communication?
We are looking for a Resource Planning Co-ordinator to manage and arrange pharmacist cover for our nationwide network of pharmacies. This role involves booking emergency and planned cover, managing communications, and ensuring smooth operations within our retail pharmacy function.
Key Responsibilities:
- Coordinate Locum Cover: Arrange locum cover as needed, adhering to agreed rates and budgets.
- Overtime Management: Book overtime for employed pharmacists.
- Communication: Handle calls and emails from branch colleagues, locums, and key stakeholders.
- Process Adherence: Follow all departmental processes and procedures.
- Information Management: Provide accurate information to locum pharmacists, pharmacy managers, and the retail leadership team.
- Review Meetings: Attend regular meetings with Regional and Area Managers to review pharmacist cover, respond to requests, and follow up on actions.
Key Experience, Knowledge, Skills & Qualifications:
Essential:
- Excellent communication and organizational skills.
- Proficiency in MS Office packages.
- Ability to work in a fast-paced environment.
- High level of accuracy and attention to detail.
Desirable:
- Previous contact centre experience.
- Knowledge of Rowlands Pharmacy.
Why Join Us?
At PHOENIX Medical Supplies, you will be part of a dynamic team dedicated to making a difference in the healthcare industry. We offer a supportive work environment where your contributions are valued, and your professional growth is encouraged.
The Package Includes:
- £25,985.92 per year
- Generous holiday allowance:
- 22 days annual leave + 8 bank holidays
- Increases to 30 days with length of service
- Market leading employee discount programme across hundreds of retailers and services
- Access to MediCash, allowing you to reclaim money on a wide range of medical services
- Cutting-edge finance management app to control your salary as you see fit
- Annual Christmas bonus