Job Title: Digital Product Designer
Salary: Competitive with excellent benefits
Location: Runcorn
Working Pattern: Monday to Friday 09.00 – 17.15
Join our Digital team as a Digital Product Designer and play a key role in shaping the user experience across our digital products and services. Reporting to the Head of Digital, you'll lead the design of customer-facing digital experiences across web, mobile and low-code platforms, working closely with Product, Engineering and business stakeholders to deliver intuitive, accessible and commercially effective solutions.
What You'll Be Doing
- Lead the end-to-end design process across digital products and platforms.
- Conduct user research, usability testing and competitor analysis to inform design decisions.
- Create user journeys, wireframes, prototypes and high-fidelity designs.
- Facilitate workshops, discovery sessions and design thinking activities with cross-functional teams.
- Develop and maintain design systems, style guides and UX standards.
- Champion accessibility, user-centred design and continuous improvement.
- Partner with Product Managers, Engineers and stakeholders to deliver high-quality digital experiences.
- Present design concepts and recommendations to senior stakeholders.
What We Require
Essential
- Experience designing digital products in a complex or regulated environment.
- Strong UX and UI design experience across web and mobile platforms.
- Experience conducting user research, usability testing and design workshops.
- Ability to create user journeys, wireframes, prototypes and design systems.
- Strong stakeholder management and communication skills.
- Experience managing multiple projects and priorities simultaneously.
- Data-driven approach with a focus on customer outcomes and business impact.
- Experience working within Agile delivery environments.
Desirable
- Experience with low-code platforms.
- Supplier engagement experience.
- Knowledge of digital performance metrics and KPIs.
- Experience within healthcare, pharmaceutical or other regulated sectors.
What You'll Get
- Salary expectations
- 22 days (pro rata) annual leave plus bank holidays, increasing with length of service
- Medicash – a health cash plan to support everyday healthcare costs (e.g. eyecare, prescriptions)
- iTrent Financial Wellbeing – an app to help manage and access your pay flexibly
- High street discounts and offers
- Employee Assistance Programme (EAP)
- Contributory Pension Scheme
INDPMS